Frequently Asked Questions
Looking For Some Quick Answers?
We have assembled some responses to those most Frequently Asked Questions that will hopefully save our guests some time
Frequently Asked Questions
Looking For Some Quick Answers?
We have assembled some responses to those most Frequently Asked Questions that will hopefully save our guests some time
General FAQs
PADI Courses FAQs
Everyday FAQs
Guests arriving on the morning ferry will not be able to join our morning trips which depart very early, but, will be able to join our afternoon dive trip or one of our afternoon snorkeling trips.
The only way to get to and from Tonsai bay is by boat as there are no roads on the island. We offer a longtail boat transfer service for guests participating in our trips. The rate is 300 baht per person one way between 0600h and 1800h.
Phi Phi Island is part of Aonang District in Krabi Province. It is about 45 km from Krabi mainland and about 48km from Phuket.
There are a number of banks on the island that offer money exchange services. There are also many ATM machines.
Our dive center is 3 minutes walk from the main pier in Tonsai Bay on Phi Phi Island. Turn right from the pier and walk 200 meters….turn left and walk another 60 meters and we are on the left. At the bottom of Homepage of this website there is the google map of our location.
Unfortunately it is not possible to participate in our trips or courses unless you are staying overnight on Phi Phi Island. This is due to the distance that Phi Phi Island is from the mainland
Tonsai Bay is one of two bays on Phi Phi Island that form the peninsular. All the main ferries arrive at Tonsai Pier in main heart the island. In Tonsai Village there are many types of amenities, restaurants, bars, pharmacies, clinics, massage parlours, souvenir shops, tatooists, tour operators and of course dive centers.
There are many types of accommodation on Phi Phi island. Guests will need to arrange their accommodation. We are pleased to provide advice for guests looking for the best deals.
Dive Trips FAQs
The dive sites are all within a 40 minute boat ride from Tonsai bay. This means that there is little travel time and more time to enjoy the dive sites and the beautiful islands. Most dive trips last around 5 hours.
Divers should wait a minimum of 18 hours after their last dive before taking a flight or ascending to altitude.
The Adventure Club has 4 boats.
We have 2 main dive boats Reef Ranger and Rozana. Both boats are 20 meters, and fully equipped with safety equipment, toilets, showers sundecks etc. Having two main dive boats allows us to provide a greater range of dive sites to choose from on a daily basis, which gives divers doing a multi day dive package a greater choice of dive sites.
Our two smaller boats we use for transfer services, snorkeling trips, or as a back up safety boat if needed when doing the Kled Gaeow Wreck trip.
Reefseeker is a 12 meter longtail boat which is great for relaxing snorkeling trips.
Blade Runner is our 6 meter RIB with 200cc Suzuki outboard engine that allows us to provide an affordable pick up service for guests staying on the other side of the island.
Guests arriving on the morning ferry will not be able to join our morning trips which depart very early, but, will be able to join our afternoon dive trip or one of our afternoon snorkeling trips.
Our morning trips return to base before 1200h. This allows guests plenty of time to take a shower and relax before taking the ferry back to the mainland.
We offer a discount from the published prices for guests that bring part, or all of their own equipment. It is not necessary to inform us of this prior to arrival and your invoice is adjusted accordingly.
For morning trips, check-in must be done the day or evening before the trip. For afternoon trips, we can accept check-in before 1100h on the day of the trip. This allows us to prepare all the dive equipment, meals and assign staff ahead of time.
Registration involves providing some personal information and proof of diver certification and logged dives. Most of the registration can be completed through our convenient online CRM system. Although some things may need to be checked at the dive center such as equipment sizes, cert cards and final payment.
We cater meals according to dietary needs. Our buffet lunch usually includes a choice of a meat dish and a vegetarian dish. However we can also arrange meals according to any special requirements such as allergies or religion.
Dive plans are based on the experience levels of the divers. We manage dive groups according to experience and the maximum dive depths are based upon the certification level. PADI Open Water Diver maximum depth will be 18 meters and so on.
As part of The Adventure Club policy we require divers that have not dived for more than a year to participate in a scuba review as part of the dive program. Divers that have more than 50 dives are exempt from this policy.
We provide a buffet lunch on the dive trips which is served between dives. Fruit, tea coffee and drinking water is also included.
A lunch is not included on the snorkeling trips. Fruit and water is included on the snorkeling trips
Snorkeling Trips FAQs
The Adventure Club has 4 boats.
We have 2 main dive boats Reef Ranger and Rozana. Both boats are 20 meters, and fully equipped with safety equipment, toilets, showers sundecks etc. Having two main dive boats allows us to provide a greater range of dive sites to choose from on a daily basis, which gives divers doing a multi day dive package a greater choice of dive sites.
Our two smaller boats we use for transfer services, snorkeling trips, or as a back up safety boat if needed when doing the Kled Gaeow Wreck trip.
Reefseeker is a 12 meter longtail boat which is great for relaxing snorkeling trips.
Blade Runner is our 6 meter RIB with 200cc Suzuki outboard engine that allows us to provide an affordable pick up service for guests staying on the other side of the island.
Guests arriving on the morning ferry will not be able to join our morning trips which depart very early, but, will be able to join our afternoon dive trip or one of our afternoon snorkeling trips.
We do not provide a lunch as our trips are usually only 4 hours in duration. However we do provide fruit and drinking water.
We allow children of all ages on the trip. However it is recommended that you acclimatize children to using the mask and snorkel for a while before taking them on the trip. We find practicing under the shower works!
It is not necessary to know how to swim in order to enjoy snorkeling. Under the correct supervision and with the right information our guests are able to learn to snorkel during the program. And they love it!
Our morning trips return to base before 1200h. This allows guests plenty of time to take a shower and relax before taking the ferry back to the mainland.
For morning trips, check-in must be done the day or evening before the trip. For afternoon trips, we can accept check-in before 1100h on the day of the trip. This allows us to prepare all the dive equipment, meals and assign staff ahead of time.
Registration involves providing some personal information and proof of diver certification and logged dives. Most of the registration can be completed through our convenient online CRM system. Although some things may need to be checked at the dive center such as equipment sizes, cert cards and final payment.
Booking FAQs
Since we accept only small groups per staff member, it means we are restricted to the amount of staff we have and therefore we are sometimes full. It is advisable to book in advance if you are sure of the dates.
Our tours are scheduled to leave at certain times. Tours that are leaving in the morning need to be booked at least the day before so that we can prepare the equipment and staff. It is possible, sometimes, to book a trip in the morning that is going out in the afternoon. All booking acceptances are subject to our permitted group sizes.
Booking online means you will save up to 20% on most of our packages. We accept walk-in bookings, but then you’ll not take advantage of the early bird online discount. And there is the risk of us being fully booked.
There are a couple of ways to book.
Online
- You can book online by using our website. For most programs we only require a 10% deposit for most programs which is payable via PAYPAL.
- Snorkeling trips and transportation services require full payment
Walk-in
- You can book at the dive center a day before the trip, or before 1130h when doing our afternoon trip.
- Walk-in bookings are subject to having available staff and/ or available spots on the boats
Yes you can book directly at the center, as long as we have spaces and staff available.
For early morning trips, guests need to book and register at least one day before. This is because we need to make preparations and assign staff in advance in order to be well organized.
For afternoon trips it is possible to book and register in the morning before 1130h, however whenever possible it is better to do this the day before.
Upon receipt of notification of payment, we shall send you an email that contains:
- The details of the booking
- The link to register online (which will save the guest time, upon arrival)
- The google link to our location
- The procedure on how to check in
Don’t worry. We are flexible and accommodating. Should you enter the wrong date or detail we can easily change it at our end.
In order to participate in any of our trips you will need to get accommodation on Phi Phi Island. This is due to a few things.
- Our dive center is located on Phi Phi island and we cannot send our boat to the mainland to collect guests.
- The morning ferry arrives at Phi Phi Island at 1100h and leaves at 1430h. This does not allow enough time to do our trip and be back in time to catch the ferry
Cancellation Policies FAQs
Guest may change the trip date as long as they have provided us with a 24 hour notice.
If we have not received a 24hrs cancellation notice from guest and the guest misses the trip the guest will forfeit their payment and there is no refund.
In the event the guest is unable to perform the dives, then there is no refund.
In the event that the weather is bad to make the trip unsafe, The Adventure Club reserves the right to cancel or postpone the trip. If the change of date is unsuitable for the guest The Adventure Club will refund the full amount.
Once a digital manual has been issued and redeemed by the guest that product is no longer refundable. If the guest wishes to cancel the course they will forfeit the cost of the digital certification paks.
If the guest is unable to make it to the ferry in time, then the guest will need to re-purchase a new ticket and the fee for the previous ticket is not refunded
Students will only pay for any materials used and for the completed portions of the training, in the event they are not able to complete the course
Getting To Phi Phi Island FAQs
Our drivers monitor the status of flights so are aware if the flight has been delayed. In the event of any delays our drivers will be waiting at the terminal at the newly posted arrival time.
There are a number of ferries operating from the same port at the same time. Although unusual in the event the ferry is full it is possible to put on one of the other ferries.
Ferry services are usually able to run throughout the year. However there are a couple of times each year that the weather conditions may not permit the ferries to run as per schedule, but his happens rarely.
Speedboats are available for private transfers, although this option is more suited for larger groups that can share the cost or for persons that are not restricted to any budget. Please see our page Private Speedboat Sevices for more information.
Ferries to and from Phi Phi Island run at fixed schedules. The last ferry is between 1430h – 1530h. Visitors that wish to transfer directly from their flight to a ferry should ensure they have enough time for the transfer between the airport and the pier before the last ferry departure. For more information about Ferry Schedules
Ferry tickets are readily available at the ticket desks at the piers prior to embarking. It is not necessary to book in advance, but obtaining them through us will save time and hassle. Please visit this page for more information: Ferry Tickets
There is not much difference in the time or the schedules to get to Phi Phi Island via either Phuket or via Krabi. The only reason would be whether one or the other is more convenient in terms of transit from Bangkok.
PADI Courses FAQs
Students will only pay for any materials used and for the completed portions of the training, in the event they are not able to complete the course
Students that are unable to complete the course are provided the Open Water Diver referral form that documents all the of the portions completed. Students may then use that form to continue the training elsewhere within a 12 months of the date of the form.
We permit a maximum of 4 students to each instructor on any of our PADI courses.
Students can compete the theory at home prior to arriving to our dive center. We offer a number of ways for students to study the material at home. Please contact us for more details.
Any illness or history of diseases could be life-threatening to anyone breathing compressed air underwater. Any students that have a history of asthma or other illness are required to seek advice from a physician and provide a letter from a doctor permitting them to dive. The Adventure Club still reserves the right not to allow the student to dive.
The dive sites are all within a 40 minute boat ride from Tonsai bay. This means that there is little travel time and more time to enjoy the dive sites and the beautiful islands. Most dive trips last around 5 hours.
Divers should wait a minimum of 18 hours after their last dive before taking a flight or ascending to altitude.
There are three ways Divemaster candidates can choose from to prepare for the Knowledge Development for this course:
- Online E-learning
- In class presentations
- Independent Study
We provide a buffet lunch on the dive trips which is served between dives. Fruit, tea coffee and drinking water is also included.
A lunch is not included on the snorkeling trips. Fruit and water is included on the snorkeling trips
Discover Scuba Diver FAQs
The best dive sites at the Phi Phi Islands are suitable for all divers at beginner levels. This means that guests will visit the best dive sites the Phi Phi Islands have to offer.
Training starts with a 25 minute video. This is followed by a summary by our instructors on how to the basic skills. Students then practice these skills in water only a few feet deep, until they are ready to descend to deeper points on the reef.
We allow a maximum of 2 persons to each instructor for the Discover Scuba Diver program.
The minimum age for a Discover Scuba Diver is 10 years.
The maximum allowable depth for a Discover Scuba Diver program is 12 meters.
Both programs are for complete beginners. The Discover Diver program is for persons that can swim, while the Discover Beach Plus is for persons that cannot swim or that are not comfortable in the water. They follow the same training except there is an additional beach dive with the Discover Beach Plus.
This is a common question. It is not necessary to be a good swimmer in order to enjoy diving. We have a specific beginners dive program for guests that cannot swim at all. Please visit the page Discover Beach Plus for more information.
For morning trips, check-in must be done the day or evening before the trip. For afternoon trips, we can accept check-in before 1100h on the day of the trip. This allows us to prepare all the dive equipment, meals and assign staff ahead of time.
Registration involves providing some personal information and proof of diver certification and logged dives. Most of the registration can be completed through our convenient online CRM system. Although some things may need to be checked at the dive center such as equipment sizes, cert cards and final payment.
We provide a buffet lunch on the dive trips which is served between dives. Fruit, tea coffee and drinking water is also included.
A lunch is not included on the snorkeling trips. Fruit and water is included on the snorkeling trips
Yes. 100%.
The Discover Scuba Diver program is designed to give persons with absolutely no diving experience an opportunity to try scuba diving without having to go through a full diving course.
The Discover Scuba Diver program is conducted in around 4-5 hours.
Open Water Diver FAQs
Yes. We offer a 700 baht discount for students that wish to do more than one course.
Students will only pay for any materials used and for the completed portions of the training, in the event they are not able to complete the course
Students that are unable to complete the course are provided the Open Water Diver referral form that documents all the of the portions completed. Students may then use that form to continue the training elsewhere within a 12 months of the date of the form.
We permit a maximum of 4 students to each instructor on any of our PADI courses.
Students can compete the theory at home prior to arriving to our dive center. We offer a number of ways for students to study the material at home. Please contact us for more details.
Any illness or history of diseases could be life-threatening to anyone breathing compressed air underwater. Any students that have a history of asthma or other illness are required to seek advice from a physician and provide a letter from a doctor permitting them to dive. The Adventure Club still reserves the right not to allow the student to dive.
The first two open water dives will be conducted to no deeper than 12 meters. The last two open water dives will be conducted to no deeper than 18 meters.
We provide a buffet lunch on the dive trips which is served between dives. Fruit, tea coffee and drinking water is also included.
A lunch is not included on the snorkeling trips. Fruit and water is included on the snorkeling trips
Students will need to complete a 200 meters swim with no swim aids such as fins, a mask and a snorkel. Float without the assistance of a flotation device for ten minutes.
Advanced Diver FAQs
Yes. We offer a 700 baht discount for students that wish to do more than one course.
No. There is a 1,000 baht surcharge for students that need to rent our underwater cameras
No. The PADI Adventure Wreck dive which is offered as one of the dives on the PADI Advanced Diver course provides the training to map and explore the exterior of a wreck. To learn to explore inside wrecks divers would be required to take the PADI Wreck Diver Specialty.
The PADI Advanced Diver is perfect for Open water certified divers regardless of how much experience they have. The course is designed to cover additional diver training which will build diver confidence while improving diver skills.
Divers that have logged a previous Adventure Dive can accredit that dive towards their full PADI Advanced Open Water Diver certifcation. This means they will only need to complete the remaining dives and will save only if they do not do the full course program of 5 dives.
Our PADI Advanced Diver course can be completed in two days.
Students will only pay for any materials used and for the completed portions of the training, in the event they are not able to complete the course
We permit a maximum of 4 students to each instructor on any of our PADI courses.
Students can compete the theory at home prior to arriving to our dive center. We offer a number of ways for students to study the material at home. Please contact us for more details.
We provide a buffet lunch on the dive trips which is served between dives. Fruit, tea coffee and drinking water is also included.
A lunch is not included on the snorkeling trips. Fruit and water is included on the snorkeling trips
Rescue Diver FAQs
Yes. We offer a package price for students that wish to do both the PADI EFR course and the PADI Rescue Diver course together with us.
In the PADI Rescue Diver course there are a number of open water training scenarios. To conduct these we include for open water dives out to the Phi Phi Islands where students can enjoy some amazing dives while at the same time completing the training for the course.
In order to start the PADI Rescue Diver course, students are required to have the following:
- Minimum 15 years of age
- Advanced Open water certified or higher
- Medical training certificate such as the PADI Emergency First Response or equivalent certification
Yes. We offer a 700 baht discount for students that wish to do more than one course.
Students will only pay for any materials used and for the completed portions of the training, in the event they are not able to complete the course
We permit a maximum of 4 students to each instructor on any of our PADI courses.
Students can compete the theory at home prior to arriving to our dive center. We offer a number of ways for students to study the material at home. Please contact us for more details.
We provide a buffet lunch on the dive trips which is served between dives. Fruit, tea coffee and drinking water is also included.
A lunch is not included on the snorkeling trips. Fruit and water is included on the snorkeling trips
Divemaster FAQs
Yes. We offer a 700 baht discount for students that wish to do more than one course.
We permit a maximum of 4 students to each instructor on any of our PADI courses.
Students can compete the theory at home prior to arriving to our dive center. We offer a number of ways for students to study the material at home. Please contact us for more details.
We provide a buffet lunch on the dive trips which is served between dives. Fruit, tea coffee and drinking water is also included.
A lunch is not included on the snorkeling trips. Fruit and water is included on the snorkeling trips
There are many types of accommodation on Phi Phi island. Guests will need to arrange their accommodation. We are pleased to provide advice for guests looking for the best deals.
We ensure an unlimited amount of dives in order to complete the PADI Divemaster course
- Minimum 18 years of age
- Must be a Rescue Diver
- Must have a CPR certificate or other recognized medical training
- A minimum of 40 dives to start the course
The course generally takes between 4 – 6 weeks, but really that is up to you. Students can take as long as they like if they wish to rack up some experience. The course progress is determined on how quickly the Knowledge Development is completed so if students come into the course well prepared they are able to complete the course sooner.
Instructor Development FAQs
Instructor candidates need a minimum of 100 logged dives in order to start the PADI Instructor Development course
No. Food and Accommodation is not provided during the IDC. Candidates are required to source their own meals and accommodation during the course.
Yes. Candidates can now complete all the elements of the Instructor training (IDC) and the Instructor Examination (IE) on Phi Phi Island?
IDC candidates will need to purchase the following items:
- PADI Digital Instructor Development Pak
- PADI IDC Slate Pak
- PADI EFRI manual
With the aid of the PADI Digital IDC pak, candidates now study for the theory for the course online prior to the start of our IDC program. This means students are correctly prepared prior to starting the course. The Course Director can then use the time on the course more efficiently, by providing assignments and focusing teaching skills according to the individual candidates needs.
Candidates will need to pay the following fees:
- PADI Instructor Examination fee
- PADI IDC Application fee
- EFRI & Care For Children Processing fee
- Specialties Processing fees
- Medical examination
PADI IDC candidates are required to have the following:
- Have been an Open Water Diver for a minimum of 6 months
- Must be Divemaster certified or higher rating
- Must have a certificate in medical training such as the PADI EFR
- Must have a minimum of 100 logged dives
- Must be EANX certified in order to take the PADI EANX Instructor course
- Must be medically fit for diving and provide a certificate from a doctor.
